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My Property Units (MPU)

Privacy Policy

Learn how My Property Units collects, uses, stores, and protects your information when you use our Services.
Version:
1.0
Effective Date:
To be updated upon public release of the Services.
Last Updated:
Draft

Contents

1. Introduction
2. Definitions
3. Scope of this Policy
4. Information We Collect
5. How We Collect Information
6. How We Use Your Information
7. Legal Basis for Processing Personal Information
8. Sharing of Personal Information
9. Third-Party Service Providers
10. Ownership of Your Information
11. Data Retention
12. Protecting Your Information
13. Your Privacy Rights
14. Cookies and Similar Technologies
15. International Data Transfers
16. Children's Privacy
17. Changes to this Privacy Policy
18. Contact Us

1. Introduction

Welcome to My Property Units (MPU).
My Property Units is a property management platform designed to help landlords and property managers organize and manage rental properties, units, tenants, rent payments, receipts, maintenance records, and other related property information from a single secure workspace.
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and share your information when you use the MPU website, web application, mobile applications, and any related services (collectively referred to in this Privacy Policy as the Services).
By creating an account or using the Services, you acknowledge that you have read and understood this Privacy Policy.

2. Definitions

For the purposes of this Privacy Policy:
Services means the My Property Units (MPU) website, web application, mobile applications, and any related services provided by MPU.
Landlord means the primary account holder who owns or manages one or more rental properties using the Services.
Manager means a user invited by a landlord to assist in managing assigned properties. A manager's access is limited to the permissions granted by the landlord.
Personal Information means information that identifies, relates to, describes, or can reasonably be linked to an individual.

3. Scope of this Policy

This Privacy Policy applies to all users of My Property Units, including landlords, property owners, property managers, and other authorized users who access the Services through:
•
the MPU website;
•
the MPU web application;
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the MPU Android application;
•
future MPU mobile applications for other platforms;
•
customer support and related services provided by MPU.
This Privacy Policy does not apply to third-party websites or services that may be linked from the Services.

4. Information We Collect

To provide the Services, MPU collects information that you provide directly to us together with limited technical information necessary to operate and secure the platform.
Account Information
We may collect:
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Full name
•
Email address
•
Phone number
•
Encrypted password
•
Account preferences
•
Profile information you choose to provide
Property Information
We may collect:
•
Property names
•
Property addresses
•
Unit information
•
Rental rates
•
Occupancy status
•
Property notes
•
Other property-related information entered by you
Tenant Information
The Services allow landlords and authorized managers to store tenant information, including:
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Tenant name
•
Phone number
•
Email address (where provided)
•
Nationality
•
Identification document type
•
Identification document number (where entered)
•
Tenancy dates
•
Rent information
•
Security deposit information
•
Other tenancy records entered by authorized users
Landlords and managers are responsible for ensuring they have the legal authority to collect and manage tenant information.
MPU processes and stores this information solely for the purpose of providing the Services. Landlords remain responsible for the accuracy of information entered into the platform.
Payment and Financial Records
The Services may store records relating to rental payments, including:
•
Rent payment records
•
Payment amounts
•
Payment dates
•
Payment methods
•
Payment references
•
Receipt numbers
•
Outstanding balances
•
Security deposit records
•
Payment notes
MPU does not collect or store sensitive financial credentials such as banking passwords, mobile money PINs, payment card PINs, or payment card security codes. Where payments are processed through trusted third-party payment providers, those providers are responsible for securely processing payment credentials in accordance with their own privacy policies and applicable laws.
Maintenance Records
The Services may store maintenance requests, reported issues, maintenance status, assigned personnel, completion dates, notes, comments, and attachments where supported.
Technical Information
To operate and secure the Services, MPU uses essential technical information required for user authentication, maintaining secure sessions, protecting accounts, monitoring the reliability of the platform, and supporting the secure operation of the Services.
We do not intentionally collect more technical information than is reasonably necessary to provide and secure the Services.

5. How We Collect Information

We collect information when you:
•
Create an account.
•
Update your profile.
•
Add properties and units.
•
Register tenants.
•
Record payments.
•
Generate receipts.
•
Record maintenance activities.
•
Contact customer support.
Landlords and authorized managers may enter information required to manage rental properties.
Managers can only access the properties and functions assigned to them by the landlord. Landlords remain in control of manager permissions and may update or revoke those permissions at any time.

6. How We Use Your Information

We use your information to:
•
Create and manage user accounts.
•
Authenticate users and protect accounts.
•
Manage properties, units, tenants, payments, receipts, and maintenance records.
•
Send password reset emails, verification emails, invitations, account notifications, and rent reminders.
•
Provide customer support.
•
Maintain, improve, and secure the Services.
•
Detect fraud, abuse, and unauthorized access.
•
Comply with applicable legal obligations.
We do not use your personal information for purposes unrelated to providing the Services without an appropriate legal basis.

8. Sharing of Personal Information

MPU does not sell, rent, or trade personal information.
We may share information only when necessary:
•
With trusted service providers that help us operate the Services.
•
With authorized managers according to the permissions granted by landlords.
•
Where required by applicable law or lawful legal process.
•
To protect the rights, safety, security, or integrity of MPU, our users, or others.

9. Third-Party Service Providers

MPU works with carefully selected third-party service providers that support the operation of the Services. Depending on the functionality being used, these providers may assist with:
•
Website and application hosting.
•
Email delivery.
•
Secure data storage.
•
Authentication and security services.
•
Payment processing services where available.
These providers process information only as necessary to perform the services they provide to MPU and are expected to protect that information appropriately.

10. Ownership of Your Information

The information you create or upload into MPU remains yours or your organization's, subject to applicable law.
MPU does not claim ownership of your business records, tenant records, payment records, maintenance records, or other information you create within the Services.
We process and store this information solely for the purpose of providing and improving the Services.

11. Data Retention

MPU retains personal information only for as long as reasonably necessary to:
•
Provide the Services.
•
Maintain user accounts.
•
Comply with legal obligations.
•
Resolve disputes.
•
Enforce our agreements.
•
Protect the security and integrity of the Services.
When information is no longer required, MPU will take reasonable steps to securely delete, anonymize, or otherwise dispose of it in accordance with applicable laws.

12. Protecting Your Information

Protecting your information is one of our priorities.
MPU implements reasonable technical and organizational safeguards, including:
•
Secure HTTPS connections.
•
Password hashing.
•
Role-based access controls.
•
Landlord-controlled manager permissions.
•
Routine software maintenance and security updates.
Although we work to protect your information, no method of transmitting or storing electronic information can be guaranteed to be completely secure.
Users are also responsible for protecting their account credentials and notifying MPU if they believe their account has been compromised.

13. Your Privacy Rights

Subject to applicable law, you may request to:
•
Access your personal information.
•
Correct inaccurate or incomplete information.
•
Update your account information.
•
Request deletion of personal information where appropriate.
•
Contact MPU regarding privacy-related questions or concerns.
We will consider and respond to such requests within a reasonable period and in accordance with applicable law.

14. Cookies and Similar Technologies

MPU uses cookies and similar technologies that are necessary for authentication, secure user sessions, and the operation of the Services.
Further information about how MPU uses cookies is available in our separate Cookie Policy.

15. International Data Transfers

Depending on the infrastructure used to provide the Services, personal information may be processed or stored on servers located outside Uganda.
Where personal information is transferred across national borders, MPU will take reasonable steps to ensure that such information continues to receive an appropriate level of protection consistent with applicable laws and this Privacy Policy.
By using the Services, you acknowledge that your information may be transferred to and processed in countries where our service providers operate.

16. Children's Privacy

MPU is intended for use by landlords, property owners, property managers, and other adults managing rental properties.
The Services are not directed toward children, and we do not knowingly collect personal information directly from children.
If we become aware that personal information has been collected directly from a child in a manner inconsistent with applicable law, we will take reasonable steps to delete that information.

17. Changes to this Privacy Policy

MPU may update this Privacy Policy from time to time to reflect changes in the Services, legal requirements, or business practices.
When material changes are made, the Effective Date at the beginning of this Privacy Policy will be updated and, where appropriate, additional notice may be provided through the Services.
Your continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.

18. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy, please contact us:
My Property Units (MPU)
Website: https://mypropertyunits.app
Email: support@mypropertyunits.app
© 2026 My Property Units (MPU). All rights reserved
My Property Units
Copyright 2026 My Property Units. All rights reserved.
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